Who we are
At Pixel Paradise, our team is passionate about the holiday lighting hobby. A USA-based company, we are dedicated to giving our customers new and exciting products, with a convenient “one-stop-shop” experience all while providing outstanding quality and customer service. Our goal is to help electrify your creative passion for everything that goes blink blink!
We’re more than just lights. We are Pixel Paradise.
Personal Identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and credit card information.
How we use collected information
Pixel Paradise, LLC collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties.
The email address Users provide for order processing, will only be used to send information and updates pertaining to their order, and/or to send marketing emails. It may also be used to respond to their inquiries, and/or other requests or questions.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
If you visit our login page, a temporary cookie will be created to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you login to your Account, several cookies will be created to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Third party websites
Users may find content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Advertising and Marketing
Pixel Paradise, LLC reserves the right to use any and all products designed and produced by its staff for advertising and marketing purposes. This includes, but is not limited to, using customer testimonials, photographs, videos, etc. for our own advertising and marketing purposes.